Maintenance contract
Maintenance contract for your card printer
We offer 3 different types of maintenance contracts. A maintenance contract is valid for a specific card printer. This contract must be concluded within one week of purchasing the card printer at the latest. The maintenance contract is valid for 1 year and then ends automatically. If you wish to extend the contract, simply order a new one from us. Here you will finde our Maintenance Contract ►
Basic maintenance contract
✔ Initial installation support for Cardpresso* printer and software
✔ Telephone support Monday to Friday from 09.00 - 17.00 hours
✔ Provision of firmware and driver updates
✔ Free quotation in case of repair
Price € 49,00 per year
✔ Telephone support Monday to Friday from 09.00 - 17.00 hours
✔ Provision of firmware and driver updates
✔ Free quotation in case of repair
Price € 49,00 per year
Premium Maintenance Contract
✔ Initial installation support for printer and software Cardpresso*
✔ Telephone support Monday to Friday from 09.00 - 17.00 hours
✔ Provision of firmware and driver updates
✔ Free quotation in case of repair
✔ Teamviewer support
✔ Loan device in case of damage**
✔ Maintenance, cleaning and firmware update 1x per year
Price: € 98.00 per year
✔ Telephone support Monday to Friday from 09.00 - 17.00 hours
✔ Provision of firmware and driver updates
✔ Free quotation in case of repair
✔ Teamviewer support
✔ Loan device in case of damage**
✔ Maintenance, cleaning and firmware update 1x per year
Price: € 98.00 per year
Professional maintenance contract
✔ Initial installation support for printer and software Cardpresso*
✔ Telephone support Monday to Friday from 09.00 - 17.00 hrs
✔ Provision of firmware and driver updates
✔ Free quotation in case of repair
✔ Teamviewer support
✔ Loan device in case of damage
✔ Maintenance, cleaning and firmware update 1x per year
✔ On-site service*** max. 2x per year if telephone support cannot help (only in Germany).
Price: € 295,00 per year
* Telephone and/or Teamviewer support according to staff availability, waiting times possible.
** Model availability by arrangement (does not apply to coding and laminating units)
*** by prior appointment (plus kilometre flat rate of 0.40 €/km and, if applicable, plus accommodation costs)
The maintenance work is carried out by an external company. We only arrange the maintenance contracts and have no influence on dates, prices and availability.
✔ Telephone support Monday to Friday from 09.00 - 17.00 hrs
✔ Provision of firmware and driver updates
✔ Free quotation in case of repair
✔ Teamviewer support
✔ Loan device in case of damage
✔ Maintenance, cleaning and firmware update 1x per year
✔ On-site service*** max. 2x per year if telephone support cannot help (only in Germany).
Price: € 295,00 per year
* Telephone and/or Teamviewer support according to staff availability, waiting times possible.
** Model availability by arrangement (does not apply to coding and laminating units)
*** by prior appointment (plus kilometre flat rate of 0.40 €/km and, if applicable, plus accommodation costs)
The maintenance work is carried out by an external company. We only arrange the maintenance contracts and have no influence on dates, prices and availability.